
Safe Animal Handling
Animal Management Officer Training Program
Our three stage training program offers Council Animal Management Officers (AMOs) and Rangers the essential industry knowledge and skills to execute their daily animal handling tasks confidently and safely.
The Safe Animal Handling AMO Program is a series of interactive workshops covering the fundamentals of working safely with stray dogs and cats. It is designed for new and experienced Animal Management Officers or Council Rangers, but can also be tailored to shelter staff, and can be delivered online or onsite to suit each organisation’s needs.

Course 1: Intro AMO
Duration
ONLINE or F2F
F2F– Full day
ONLINE: 2x 4 hour sessions
Audience
- Foundation training
- New starters and experienced employees
Learning Outcome
- To safely manage common dog and cat AMO scenarios
- Maintain good animal welfare
80% Theory, 20% Practical
Topics
- Reducing our bite risk
- Animal wellbeing and behaviour basics
- Reading dogs and cats; body language intensive
- Conducting body language assessments
- Managing stressed, fearful and aggressive dogs and cats
- Capture fundamentals
- Fundamentals of loading and unloading animals in vehicles
- Equipment selection and usage
- Dog attack fundamentals
Cost
F2F: $550 per person
ONLINE: $450 per person
Group discounts apply
Course 2: Reinforcer AMO
Duration
ONLINE or F2F
F2F– Full day
ONLINE: 2x 4 hour sessions
Audience
- Consolidation training
- More experienced employees
Learning Outcome
- To safely manage more difficult dog and cat scenarios
- Maintain good animal welfare
40% Theory, 60% Practical
Topics
- Revisit body language and assessments Recognise more difficult body language Capturing, loading and unloading difficult animals practical Equipment practical- includes Catchpole intensive/new options Defensive Leash handling
- Dog attack response workshop
- PLEASE NOTE: REINFORCER Course is ideally delivered F2F, but where that is not practical, the online version is available
Cost
F2F: $550 per person ONLINE: $450 per person
Group discounts apply
Course 3: Refresher AMO
Duration
ONLINE or F2F
F2F– Full day
ONLINE: 2x 4 hour sessions
Audience
- Refresher training Recommended annually
- Employees who have completed Course 1 & 2
Learning Outcome
- Revisit essentials
- Extension activities
- Constantly revised to incorporate the latest best practice
50% Theory, 50% Practical
Topics
- Essential body language refresher (including more difficult signs)
- Updated management techniques for stressed , fearful and aggressive animals
- Refresher on animal capture, loading, unloading, and equipment usage
- Dissecting difficult scenarios
- Essential dog attack response refresher
Cost
F2F: $550 per person
ONLINE: $450 per person
Group discounts apply